DGCT is pleased to have been selected as finalist for French Chamber of Commerce in Singapore ASEAN Tech Awards 2019 for the Total Challenge: how to measure customer satisfaction.
We have proposed a solution based on adooh, our datacentric AI media platform for retailers.
We can analyse customer behaviour via video analytics and measure customer satisfaction:
- by detecting a smile
- by measuring the time they spend at the store
- by measuring if they are coming back
- by detecting if their car is being served
- by measuring customer anxiety
- by measuring their interaction with the brand and buying actions