Asean Tech awards 2019

DGCT is pleased to have been selected as finalist for French Chamber of Commerce in Singapore ASEAN Tech Awards 2019 for the Total Challenge: how to measure customer satisfaction.

We have proposed a solution based on adooh, our datacentric AI media platform for retailers.

We can analyse customer behaviour via video analytics and measure customer satisfaction:

  • by detecting a smile
  • by measuring the time they spend at the store
  • by measuring if they are coming back
  • by detecting if their car is being served
  • by measuring customer anxiety
  • by measuring their interaction with the brand and buying actions

 

French Tech 2018

From prototype to insights & scale with data

·        We talk a lot of data online, but not so much offline. How does it work?  

·        How do you leverage data for a retail lab? At a Havaianas store?

·        How do you deal with privacy when people don’t give you express authorization to collect their data?

Out of Home & offline data for e-commerce

·        How can Out of Home be used for e-commerce?

·        Can we create an offline to online experience ? How would that be relevant?

·        Do you see a world where there is no more barrier between offline and online? When and how?

·        Will big stores / retailers eventually kill small ones / independent players? What would be the impact on the consumer?